---
title: "Joy (@jo00y) | Hashnode"
description: "I lead growth and content for AudioConvert, an AI tool that turns recordings into transcripts, summaries, and subtitles."
url: "https://hashnode.com/@jo00y"
---

@jo00y

# Joy

@jo00y · America · Joined September 2026

I lead growth and content for AudioConvert, an AI tool that turns recordings into transcripts, summaries, and subtitles.

### [We were losing decisions from customer calls. Here's the lightweight transcript workflow we kept.](https://audioconvert-ai.hashnode.dev/we-were-losing-decisions-from-customer-calls-here-s-the-lightweight-transcript-workflow-we-kept?utm_source=hashnode&utm_medium=feed)

We had a shared doc called "Call notes." It was almost always empty, or it had three bullet points written twenty minutes after the call by whoever was least tired. A week later, engineering would ask

4 min read · [audioconvert-ai.hashnode.dev](https://audioconvert-ai.hashnode.dev/we-were-losing-decisions-from-customer-calls-here-s-the-lightweight-transcript-workflow-we-kept?utm_source=hashnode&utm_medium=feed)

[1](https://hashnode.com/posts/we-were-losing-decisions-from-customer-calls-here-s-the-lightweight-transcript-workflow-we-kept/6af318454dd46ebd2aece1e9) [1d ago](https://hashnode.com/posts/we-were-losing-decisions-from-customer-calls-here-s-the-lightweight-transcript-workflow-we-kept/6af318454dd46ebd2aece1e9)