--- title: "mark (@vozzoai) | Hashnode" description: "Voice AI Agents. Read the latest articles by mark on Hashnode." url: "https://hashnode.com/@vozzoai" --- @vozzoai # mark @vozzoai · Joined October 2025 Voice AI Agents ### [How Voice AI Agents Remember Previous Conversations: A Practical Guide](https://voiceaiagentsplatform.hashnode.dev/how-voice-ai-agents-remember-previous-conversations-a-practical-guide?utm_source=hashnode&utm_medium=feed) Imagine calling a company twice about the same issue. During the first call, you explain the problem in detail. When you call again, the agent already knows what happened and can continue from where y 6 min read · [voiceaiagentsplatform.hashnode.dev](https://voiceaiagentsplatform.hashnode.dev/how-voice-ai-agents-remember-previous-conversations-a-practical-guide?utm_source=hashnode&utm_medium=feed) [1](https://hashnode.com/posts/how-voice-ai-agents-remember-previous-conversations-a-practical-guide/6ab4d8185dd2fb23eab3aff5) [Sep 24](https://hashnode.com/posts/how-voice-ai-agents-remember-previous-conversations-a-practical-guide/6ab4d8185dd2fb23eab3aff5) ### [What Makes a Voice AI Agent Sound More Human?](https://voiceaiagentsplatform.hashnode.dev/what-makes-a-voice-ai-agent-sound-more-human?utm_source=hashnode&utm_medium=feed) Learn what makes a Voice AI Agent sound more human, from natural prosody and low latency to context retention, interruptions, tone, and conversational pacing. 7 min read · [voiceaiagentsplatform.hashnode.dev](https://voiceaiagentsplatform.hashnode.dev/what-makes-a-voice-ai-agent-sound-more-human?utm_source=hashnode&utm_medium=feed) [Sep 23](https://hashnode.com/posts/what-makes-a-voice-ai-agent-sound-more-human/6ab3a91f3841e883e01fb29e) ### [What Is AI Call Intelligence and How Does It Work?](https://voiceaiagentsplatform.hashnode.dev/what-is-ai-call-intelligence-and-how-does-it-work?utm_source=hashnode&utm_medium=feed) how AI Call Intelligence works for business 4 min read · [voiceaiagentsplatform.hashnode.dev](https://voiceaiagentsplatform.hashnode.dev/what-is-ai-call-intelligence-and-how-does-it-work?utm_source=hashnode&utm_medium=feed) [Sep 22](https://hashnode.com/posts/what-is-ai-call-intelligence-and-how-does-it-work/6ab230c8351e490de0a4fef1) ### [How Does AI Sentiment Analysis Work on Customer Calls?](https://voiceaiagentsplatform.hashnode.dev/how-does-ai-sentiment-analysis-work-on-customer-calls?utm_source=hashnode&utm_medium=feed) Learn how AI sentiment analysis works on customer calls — from speech-to-text and linguistic scoring to acoustic emotion detection. Discover how AI Call Intelligence turns voice data into real-time, actionable insights. 5 min read · [voiceaiagentsplatform.hashnode.dev](https://voiceaiagentsplatform.hashnode.dev/how-does-ai-sentiment-analysis-work-on-customer-calls?utm_source=hashnode&utm_medium=feed) [Sep 21](https://hashnode.com/posts/how-does-ai-sentiment-analysis-work-on-customer-calls/6ab0c1d7c7c566a49754d56a) ### [AI Compliance Monitoring for BFSI Calls: Closing the Gap Manual Audits Can't](https://voiceaiagentsplatform.hashnode.dev/ai-compliance-monitoring-for-bfsi-calls-closing-the-gap-manual-audits-can-t?utm_source=hashnode&utm_medium=feed) Banks, insurers, and financial services firms operate under some of the strictest call-compliance requirements of any industry — mandatory disclosures, recording consent, prohibited sales language, da 6 min read · [voiceaiagentsplatform.hashnode.dev](https://voiceaiagentsplatform.hashnode.dev/ai-compliance-monitoring-for-bfsi-calls-closing-the-gap-manual-audits-can-t?utm_source=hashnode&utm_medium=feed) [Sep 17](https://hashnode.com/posts/ai-compliance-monitoring-for-bfsi-calls-closing-the-gap-manual-audits-can-t/6aabb6c356adbe79abee8f8a)