Zummit AfricaforZummit Africa Blogzummitafrica.hashnode.dev·Nov 14, 2022Sentiment Analysis AI - How Artificial Intelligence Predicts Customers' EmotionsSentiment analysis (or opinion mining) is a natural language processing (NLP) technique used to determine whether data is positive, negative, or neutral. Sentiment analysis is often performed on textual data to help businesses monitor brand and produ...1 like·157 readsArtificial IntelligenceAdd a thoughtful commentNo comments yetBe the first to start the conversation.