---
title: "Discussion on \"Hand the conversation to your AI agent\" | Hashnode"
description: "Discussion on \"Hand the conversation to your AI agent\". Drop an Agent step into any flow. When a shopper replies, OneText's most capable agent takes over and works toward a goal you set, like recovering a cart or selling a collection."
url: "https://hashnode.com/posts/2026-08-12-flow-editor-agent-step-msqj7rrq/6a7cd517d95c92639bcb7143"
---

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Discussion

# [Hand the conversation to your AI agent](https://blog.onetext.com/2026-08-12-flow-editor-agent-step-msqj7rrq?utm_source=hashnode&utm_medium=feed)

Drop an Agent step into any flow. When a shopper replies, OneText's most capable agent takes over and works toward a goal you set, like recovering a cart or selling a collection.

Aug 12 · 3 min read · blog.onetext.com  
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-   [#ecommerce](https://hashnode.com/tag/ecommerce)
-   [#marketing](https://hashnode.com/tag/marketing)
-   [#sms](https://hashnode.com/tag/sms)
-   [#ai](https://hashnode.com/tag/ai)
-   [#automation](https://hashnode.com/tag/automation)

## Written by

[Daniel Brain](https://hashnode.com/@daniel-onetext)

@daniel-onetext · San Jose, USA

  
[View profile](https://hashnode.com/@daniel-onetext)

CTO at OneText

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