---
title: "Discussion on \"Building an AI Ticket Classifier with Inngest — Event-driven, Reliable, and Surprisingly Simple\" | Hashnode"
description: "Discussion on \"Building an AI Ticket Classifier with Inngest — Event-driven, Reliable, and Surprisingly Simple\". Sometimes, all you want is a backend that just works — no complex queue management, no retry logic nightmares, and no accidental Kafka cluster chaos."
url: "https://hashnode.com/posts/building-an-ai-ticket-classifier-with-inngest-event-driven-reliable-and-surprisingly-simple/68ea281920b32868d79c0bb3"
---

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# [Building an AI Ticket Classifier with Inngest — Event-driven, Reliable, and Surprisingly Simple](https://devopsdayonegautam.hashnode.dev/building-an-ai-ticket-classifier-with-inngest-event-driven-reliable-and-surprisingly-simple?utm_source=hashnode&utm_medium=feed)

Sometimes, all you want is a backend that just works — no complex queue management, no retry logic nightmares, and no accidental Kafka cluster chaos.

Oct 11, 2025 · 4 min read · devopsdayonegautam.hashnode.dev  
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-   [#inngest](https://hashnode.com/tag/inngest)
-   [#kafka](https://hashnode.com/tag/kafka)

## Written by

[Gautam Gaurisaria](https://hashnode.com/@gautamgaurisaria)

@gautamgaurisaria · India

  
[View profile](https://hashnode.com/@gautamgaurisaria)

Learning....always

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