---
title: "Discussion on \"🕵️‍♂️ FreshAI — The Real-Time Support Protocol\" | Hashnode"
description: "Discussion on \"🕵️‍♂️ FreshAI — The Real-Time Support Protocol\". FreshAI was built from a real-world experience. While working on support projects in service-based industries, I consistently observed that a significant amount of time is spent on repetitive troubles"
url: "https://hashnode.com/posts/building-the-future-of-it-support-the-gemini-powered-ai-ticketing-tool/69a48d52a7428b958de95a76"
---

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# [🕵️‍♂️ FreshAI — The Real-Time Support Protocol](https://onkarpawar.hashnode.dev/building-the-future-of-it-support-the-gemini-powered-ai-ticketing-tool?utm_source=hashnode&utm_medium=feed)

FreshAI was built from a real-world experience. While working on support projects in service-based industries, I consistently observed that a significant amount of time is spent on repetitive troubles

Mar 1 · 14 min read · onkarpawar.hashnode.dev  
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## Written by

[Onkar Pawar](https://hashnode.com/@OnkarPawar)

@OnkarPawar

  
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Software engineer

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