---
title: "Discussion on \"Can Jev Actually Sort Your IT Tickets? We Built a Baseline and Found Out\" | Hashnode"
description: "Discussion on \"Can Jev Actually Sort Your IT Tickets? We Built a Baseline and Found Out\". A rigorous evaluation of Jev’s AI classifier, testing accuracy, calibration, labeling, and real-world performance against a TF-IDF + SVM baseline."
url: "https://hashnode.com/posts/can-jev-actually-sort-your-it-tickets-we-built-a-baseline-and-found-out/6abfe3d7149b988bd69d9d18"
---

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# [Can Jev Actually Sort Your IT Tickets? We Built a Baseline and Found Out](https://blogs-amoydutta.hashnode.dev/can-jev-actually-sort-your-it-tickets-we-built-a-baseline-and-found-out?utm_source=hashnode&utm_medium=feed)

A rigorous evaluation of Jev’s AI classifier, testing accuracy, calibration, labeling, and real-world performance against a TF-IDF + SVM baseline.

Oct 2 · 18 min read · blogs-amoydutta.hashnode.dev  
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-   [#jev](https://hashnode.com/tag/jev)
-   [#jevai](https://hashnode.com/tag/jevai)
-   [#typesafeai](https://hashnode.com/tag/typesafeai)
-   [#ai](https://hashnode.com/tag/ai)

## Written by

[Amoy Dutta](https://hashnode.com/@amoydutta)

@amoydutta

  
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