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title: "Discussion on \"CF7 to Keap (Infusionsoft) Not Adding Contacts: A Complete Troubleshooting Guide\" | Hashnode"
description: "Discussion on \"CF7 to Keap (Infusionsoft) Not Adding Contacts: A Complete Troubleshooting Guide\". You have built a Contact Form 7 form. You have connected it to Keap (formerly Infusionsoft) through the \"Contact Form to Any API\" plugin. You have entered your API credentials and mapped the fields. A"
url: "https://hashnode.com/posts/cf7-to-keap-infusionsoft-not-adding-contacts-a-complete-troubleshooting-guide/6ad1cead3bac1e5d7f7ac9a8"
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# [CF7 to Keap (Infusionsoft) Not Adding Contacts: A Complete Troubleshooting Guide](https://rahuldevlabs.hashnode.dev/cf7-to-keap-infusionsoft-not-adding-contacts-a-complete-troubleshooting-guide?utm_source=hashnode&utm_medium=feed)

You have built a Contact Form 7 form. You have connected it to Keap (formerly Infusionsoft) through the "Contact Form to Any API" plugin. You have entered your API credentials and mapped the fields. A

Oct 16 · 8 min read · rahuldevlabs.hashnode.dev  
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## Written by

[Rahul Sharma](https://hashnode.com/@rahuldevlabs)

@rahuldevlabs · Bangalore, India

  
[View profile](https://hashnode.com/@rahuldevlabs)

Full-Stack Software Developer | WordPress & Scalable Web Solutions

Experienced software developer skilled in solving real-world business and technical challenges through WordPress, custom web development, API integrations, and scalable software solutions. Passionate about building efficient, user-friendly digital products.

## Responses 1

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[StackShortlist](https://hashnode.com/@veristria)

[Oct 17](https://hashnode.com/posts/cf7-to-keap-infusionsoft-not-adding-contacts-a-complete-troubleshooting-guide/6ad1cead3bac1e5d7f7ac9a8/comment/6ad2d43a932652e9a3083e50)

Starting from the plugin's API Logs page is the right split. No request logged means the problem is on the WordPress side, a logged request with an error means it's Keap, and that one check cuts the search in half. The missing infusionsoft- prefix is a nasty one since the form still submits fine and nothing looks broken to the visitor.