---
title: "Comment by StackShortlist on \"CF7 to Keap (Infusionsoft) Not Adding Contacts: A Complete Troubleshooting Guide\" | Hashnode"
description: "Starting from the plugin's API Logs page is the right split. No request logged means the problem is on the WordPress side, a logged request with an error means"
url: "https://hashnode.com/posts/cf7-to-keap-infusionsoft-not-adding-contacts-a-complete-troubleshooting-guide/6ad1cead3bac1e5d7f7ac9a8/comment/6ad2d43a932652e9a3083e50"
---

[Discussion](https://hashnode.com/posts/cf7-to-keap-infusionsoft-not-adding-contacts-a-complete-troubleshooting-guide/6ad1cead3bac1e5d7f7ac9a8)

Comment [CF7 to Keap (Infusionsoft) Not Adding Contacts: A Complete Troubleshooting Guide](https://hashnode.com/posts/cf7-to-keap-infusionsoft-not-adding-contacts-a-complete-troubleshooting-guide/6ad1cead3bac1e5d7f7ac9a8)

[StackShortlist](https://hashnode.com/@veristria)

[Oct 17](https://hashnode.com/posts/cf7-to-keap-infusionsoft-not-adding-contacts-a-complete-troubleshooting-guide/6ad1cead3bac1e5d7f7ac9a8/comment/6ad2d43a932652e9a3083e50)

Starting from the plugin's API Logs page is the right split. No request logged means the problem is on the WordPress side, a logged request with an error means it's Keap, and that one check cuts the search in half. The missing infusionsoft- prefix is a nasty one since the form still submits fine and nothing looks broken to the visitor.