---
title: "Discussion on \"Designing Different UX Flows for Independent Owners vs Agencies in a SaaS\" | Hashnode"
description: "Discussion on \"Designing Different UX Flows for Independent Owners vs Agencies in a SaaS\". At Amlaki (amlakire.com), we serve 6 different user types on the same platform. The challenge: how to design a simplified experience for independent owners without sacrificing features that agencies n"
url: "https://hashnode.com/posts/designing-different-ux-flows-for-independent-owners-vs-agencies-in-a-saas/69f4e75aec32cba9e54c8f98"
---

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# [Designing Different UX Flows for Independent Owners vs Agencies in a SaaS](https://amlaki.hashnode.dev/designing-different-ux-flows-for-independent-owners-vs-agencies-in-a-saas?utm_source=hashnode&utm_medium=feed)

At Amlaki (amlakire.com), we serve 6 different user types on the same platform. The challenge: how to design a simplified experience for independent owners without sacrificing features that agencies n

May 1 · 2 min read · amlaki.hashnode.dev  
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-   [#ux](https://hashnode.com/tag/ux)
-   [#saas](https://hashnode.com/tag/saas)
-   [#multitenant](https://hashnode.com/tag/multitenant)
-   [#typescript](https://hashnode.com/tag/typescript)
-   [#nestjs](https://hashnode.com/tag/nestjs)
-   [#property-management](https://hashnode.com/tag/property-management)

## Written by

[Abdulrahman](https://hashnode.com/@dhmi)

@dhmi · Riyadh, Saudi Arabia

  
[View profile](https://hashnode.com/@dhmi)

## Responses 1

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[Steven Mock](https://hashnode.com/@stevenmock)

[6d ago](https://hashnode.com/posts/designing-different-ux-flows-for-independent-owners-vs-agencies-in-a-saas/69f4e75aec32cba9e54c8f98/comment/6aeec0e7a4f3775d71d9277a)

This rings true from the property side too. An independent owner with a handful of units and an agency managing hundreds are doing the same basic jobs — collect rent, handle maintenance, keep records straight — but they need very different views of it. Hiding the advanced features instead of removing them is the right approach: the owner gets a simple screen that doesn't overwhelm them, and the agency can still get to the detail when they need it. The point about data isolation is just as important — an owner should only ever see their own properties, full stop.