---
title: "Discussion on \"Dynamics 365 - Using Plug-in to Trigger Real-Time Customer Journey\" | Hashnode"
description: "Discussion on \"Dynamics 365 - Using Plug-in to Trigger Real-Time Customer Journey\". I've recently had a great time delving into Real-Time Customer Journey. Real-Time Journey is one of the key features in the Dynamics 365 customer insight (Marketing) module that enables business users to create custom logic to engage with customers. ..."
url: "https://hashnode.com/posts/dynamics-365-using-plug-in-to-trigger-real-time-customer-journey/651e9e562582a1f553f8b4aa"
---

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# [Dynamics 365 - Using Plug-in to Trigger Real-Time Customer Journey](https://jimmoblog.hashnode.dev/dynamics-365-using-plug-in-to-trigger-real-time-customer-journey?utm_source=hashnode&utm_medium=feed)

I've recently had a great time delving into Real-Time Customer Journey. Real-Time Journey is one of the key features in the Dynamics 365 customer insight (Marketing) module that enables business users to create custom logic to engage with customers. ...

Oct 5, 2023 · 6 min read · jimmoblog.hashnode.dev  
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## Written by

[Jimmy Mo](https://hashnode.com/@jimmo120313)

@jimmo120313 · Melbourne, AU

  
[View profile](https://hashnode.com/@jimmo120313)

Microsoft Solution Architect

Microsoft Solution Architect specializing in solution design and development for Microsoft 365 and Power Platform.

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