---
title: "Discussion on \"A Brief History of CRM: How We Got Here and What's Next\" | Hashnode"
description: "Discussion on \"A Brief History of CRM: How We Got Here and What's Next\". Read here the brief history of CRM, from its early days as a tool for sales and marketing to its current role as a crucial part of business operations."
url: "https://hashnode.com/posts/history-of-crm/63fc763dce51f9b32333467f"
---

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# [A Brief History of CRM: How We Got Here and What's Next](https://softwareservices.hashnode.dev/history-of-crm?utm_source=hashnode&utm_medium=feed)

Read here the brief history of CRM, from its early days as a tool for sales and marketing to its current role as a crucial part of business operations.

Feb 27, 2023 · 3 min read · softwareservices.hashnode.dev  
Read the article

-   [#crm](https://hashnode.com/tag/crm)
-   [#crm-development](https://hashnode.com/tag/crm-development)
-   [#crm-software](https://hashnode.com/tag/crm-software)

## Written by

[Technanosoft Technologies](https://hashnode.com/@technanosoft4)

@technanosoft4

  
[View profile](https://hashnode.com/@technanosoft4)

Custom Software Development for All Business Needs

Technanosoft Technologies is an industry expert who implements cutting-edge technologies at an affordable price. They are a leading player known for being an innovative, reliable, and user-friendly software service provider in the IT sector.

## Responses 2

Markdown supported · ⌘↵ to post

[Technanosoft Technologies](https://hashnode.com/@technanosoft4)

[Mar 15, 2023](https://hashnode.com/posts/history-of-crm/63fc763dce51f9b32333467f/comment/641175cbde6bc77a79838351)

thnks

[Hajar Fawzi](https://hashnode.com/@haja385)

[Mar 14, 2023](https://hashnode.com/posts/history-of-crm/63fc763dce51f9b32333467f/comment/64105e7e23ae346d7603ea9f)

Very good, Also read this it's will help u [haj.hashnode.dev/sell-crm-software](https://haj.hashnode.dev/sell-crm-software)