---
title: "Discussion on \"How I Built a Working AI Customer Support Bot with Botpress for Free in 2026 (Step-by-Step)\" | Hashnode"
description: "Discussion on \"How I Built a Working AI Customer Support Bot with Botpress for Free in 2026 (Step-by-Step)\". I was drowning in customer support tickets at 3am, copy-pasting the same answers about shipping policies for the hundredth time that week. My inbox had 247 unread messages, and I was starting to dream about FAQ responses. That's when I discovered you..."
url: "https://hashnode.com/posts/how-i-built-a-working-ai-customer-support-bot-with-botpress-for-free-in-2026-step-by-step/69bff66efd3c47b0fbfbede5"
---

[Feed](https://hashnode.com/feed) /

Discussion

# [How I Built a Working AI Customer Support Bot with Botpress for Free in 2026 (Step-by-Step)](https://novatool.hashnode.dev/how-i-built-a-working-ai-customer-support-bot-with-botpress-for-free-in-2026-step-by-step?utm_source=hashnode&utm_medium=feed)

I was drowning in customer support tickets at 3am, copy-pasting the same answers about shipping policies for the hundredth time that week. My inbox had 247 unread messages, and I was starting to dream about FAQ responses. That's when I discovered you...

Mar 22 · 10 min read · novatool.hashnode.dev  
Read the article

-   [#ai-customer-support-bot](https://hashnode.com/tag/ai-customer-support-bot)
-   [#free-chatbot](https://hashnode.com/tag/free-chatbot)
-   [#botpress-tutorial](https://hashnode.com/tag/botpress-tutorial)
-   [#customer-service-automation](https://hashnode.com/tag/customer-service-automation)

## Written by

[Nova Tool](https://hashnode.com/@novatool)

@novatool · Bahawalpur, Pakistan

  
[View profile](https://hashnode.com/@novatool)

Practical AI automation guides, tool reviews, and agent tutorials for builders and businesses

Practical AI automation guides, tool reviews, and agent tutorials for builders and businesses

## Responses

Markdown supported · ⌘↵ to post

No responses yet.