---
title: "Discussion on \"How I Used GraphQL to Build a Smarter Chatbot for Customer Support\" | Hashnode"
description: "Discussion on \"How I Used GraphQL to Build a Smarter Chatbot for Customer Support\". Leveraging GraphQL to Develop a More Efficient and Effective Chatbot for Better Customer Service"
url: "https://hashnode.com/posts/how-i-used-graphql-to-build-a-smarter-chatbot-for-customer-support/64134ebb9d169baf8ff6881d"
---

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# [How I Used GraphQL to Build a Smarter Chatbot for Customer Support](https://charliescreations.hashnode.dev/how-i-used-graphql-to-build-a-smarter-chatbot-for-customer-support?utm_source=hashnode&utm_medium=feed)

Leveraging GraphQL to Develop a More Efficient and Effective Chatbot for Better Customer Service

Mar 16, 2023 · 5 min read · charliescreations.hashnode.dev  
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-   [#graphql](https://hashnode.com/tag/graphql)
-   [#chatbot](https://hashnode.com/tag/chatbot)
-   [#apollo](https://hashnode.com/tag/apollo)
-   [#json](https://hashnode.com/tag/json)
-   [#botpress](https://hashnode.com/tag/botpress)

## Written by

[Charles Waite Njoroge](https://hashnode.com/@YtCharles)

@YtCharles · Nairobi

  
[View profile](https://hashnode.com/@YtCharles)

I design.

Hey there, I'm Charles and I'm a full-stack web developer. I'm passionate about building awesome web applications and creating delightful user experiences. I enjoy solving complex problems and learning new technologies to stay on top of the game. On my Hashnode blog, you'll find articles about web development, including front-end technologies like React and Vue, as well as back-end technologies like Node.js and MongoDB. I also enjoy writing about topics like web performance optimization, security, and accessibility. In addition to coding, I'm also interested in road trips, cooking and sketching. When I'm not behind a computer, you might find me chasing sunsets. I'm always happy to connect with other developers and tech enthusiasts, so feel free to contact me. Thanks for stopping by, and happy coding!

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