---
title: "Discussion on \"How we recovered 47% of failed Stripe payments without hiring a CSM\" | Hashnode"
description: "Discussion on \"How we recovered 47% of failed Stripe payments without hiring a CSM\". A concrete walkthrough of why involuntary churn is a two-stage problem, with a 3-step dunning sequence and pre-emptive expiry alerts that push recovery from 38% to 47-52%."
url: "https://hashnode.com/posts/how-we-recovered-47-of-failed-stripe-payments-without-hiring-a-csm/69f78687cd2be76e2dc59a83"
---

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# [How we recovered 47% of failed Stripe payments without hiring a CSM](https://devtoolsmith.hashnode.dev/how-we-recovered-47-of-failed-stripe-payments-without-hiring-a-csm?utm_source=hashnode&utm_medium=feed)

A concrete walkthrough of why involuntary churn is a two-stage problem, with a 3-step dunning sequence and pre-emptive expiry alerts that push recovery from 38% to 47-52%.

May 3 · 7 min read · devtoolsmith.hashnode.dev  
Read the article

-   [#saas](https://hashnode.com/tag/saas)
-   [#stripe](https://hashnode.com/tag/stripe)
-   [#subscriptions](https://hashnode.com/tag/subscriptions)
-   [#webdev](https://hashnode.com/tag/webdev)

## Written by

[Antonio Altomonte](https://hashnode.com/@devtoolsmith)

@devtoolsmith · Spain

  
[View profile](https://hashnode.com/@devtoolsmith)

Building developer tools and SaaS products

Solo developer building 7 SaaS products. Founder of ToolKit Online (140+ free tools), CaptureAPI, CompliPilot, AccessiScan, ChurnGuard, and DocuMint. Open source enthusiast based in Spain.

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