---
title: "Discussion on \"Part 5: \"Roll Back the Fix so We Can Open a Ticket!\" – The ITIL Process Owner's Fury\" | Hashnode"
description: "Discussion on \"Part 5: \"Roll Back the Fix so We Can Open a Ticket!\" – The ITIL Process Owner's Fury\". VITI Magazine – Exclusive Special: The ITIL Showdown\nPart 5: When the Machine Fixed the Bug Without Permission – The Process Owner's Fury\nEditor's Note: The following report captures the exact moment"
url: "https://hashnode.com/posts/part-5-roll-back-the-fix-so-we-can-open-a-ticket-the-itil-process-owner-s-fury/6ad37fb24ad526fdb99e542c"
---

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# [Part 5: "Roll Back the Fix so We Can Open a Ticket!" – The ITIL Process Owner's Fury](https://bigf.hashnode.dev/part-5-roll-back-the-fix-so-we-can-open-a-ticket-the-itil-process-owner-s-fury?utm_source=hashnode&utm_medium=feed)

VITI Magazine – Exclusive Special: The ITIL Showdown Part 5: When the Machine Fixed the Bug Without Permission – The Process Owner's Fury Editor's Note: The following report captures the exact moment

Oct 17 · 4 min read · bigf.hashnode.dev  
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[erkkijlaine](https://hashnode.com/@bigfellow)

@bigfellow · Turku, Finland

  
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