---
title: "Discussion on \"The Evolution of Customer Relationship Management: ChatGPT in Business\" | Hashnode"
description: "Discussion on \"The Evolution of Customer Relationship Management: ChatGPT in Business\". In this blog post, we will explore the evolution of CRM, the role of ChatGPT in modern business."
url: "https://hashnode.com/posts/the-evolution-of-customer-relationship-management-chatgpt-in-business/652e267b068e91ebd34e569a"
---

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# [The Evolution of Customer Relationship Management: ChatGPT in Business](https://hardyian.hashnode.dev/the-evolution-of-customer-relationship-management-chatgpt-in-business?utm_source=hashnode&utm_medium=feed)

In this blog post, we will explore the evolution of CRM, the role of ChatGPT in modern business.

Oct 17, 2023 · 6 min read · hardyian.hashnode.dev  
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-   [#crm](https://hashnode.com/tag/crm)
-   [#customer-relationship-management](https://hashnode.com/tag/customer-relationship-management)
-   [#chatgpt](https://hashnode.com/tag/chatgpt)
-   [#ai](https://hashnode.com/tag/ai)
-   [#artificial-intelligence](https://hashnode.com/tag/artificial-intelligence)

## Written by

[ian hardy](https://hashnode.com/@hardyian)

@hardyian · California, US

  
[View profile](https://hashnode.com/@hardyian)

Developer

I am an accomplished coder and programmer, and I enjoy using my skills to contribute to the exciting technological advances and learn html that happen every day at frontend development.

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