---
title: "Discussion on \"\"What does it take to keep your customers Happy in Software driven world?\" - An SRE engineer Perspective\" | Hashnode"
description: "Discussion on \"\"What does it take to keep your customers Happy in Software driven world?\" - An SRE engineer Perspective\". Site reliability engineering (SRE) is important for keeping customers happy in a software-driven world because it focuses on the availability, performance, and reliability of production systems. By implementing SRE practices and leveraging the right ..."
url: "https://hashnode.com/posts/what-does-it-take-to-keep-your-customers-happy-in-software-driven-world-an-sre-engineer-perspective/6393bc8f89f1e0b4e0e20de5"
---

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# ["What does it take to keep your customers Happy in Software driven world?" - An SRE engineer Perspective](https://0xskay.hashnode.dev/what-does-it-take-to-keep-your-customers-happy-in-software-driven-world-an-sre-engineer-perspective?utm_source=hashnode&utm_medium=feed)

Site reliability engineering (SRE) is important for keeping customers happy in a software-driven world because it focuses on the availability, performance, and reliability of production systems. By implementing SRE practices and leveraging the right ...

Dec 9, 2022 · 11 min read · 0xskay.hashnode.dev  
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-   [#monitoring](https://hashnode.com/tag/monitoring)
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-   [#splunk](https://hashnode.com/tag/splunk)
-   [#incident-management](https://hashnode.com/tag/incident-management)

## Written by

[Krishna](https://hashnode.com/@0xskay)

@0xskay · California

  
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Technical Product Manager

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