---
title: "Discussion on \"Why \"Just Forward Emails to Slack\" Is Costing You Customers\" | Hashnode"
description: "Discussion on \"Why \"Just Forward Emails to Slack\" Is Costing You Customers\". Email forwarding gives you a notification. SyncSupport gives you a workflow. Here's what breaks without it — and what it's costing you."
url: "https://hashnode.com/posts/why-just-forward-emails-to-slack-is-costing-you-customers/6a0352e1937b84f779a248db"
---

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Discussion

# [Why "Just Forward Emails to Slack" Is Costing You Customers](https://syncsupport.hashnode.dev/why-just-forward-emails-to-slack-is-costing-you-customers?utm_source=hashnode&utm_medium=feed)

Email forwarding gives you a notification. SyncSupport gives you a workflow. Here's what breaks without it — and what it's costing you.

May 12 · 9 min read · syncsupport.hashnode.dev  
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-   [#syncsupport](https://hashnode.com/tag/syncsupport)
-   [#customer-support](https://hashnode.com/tag/customer-support)
-   [#customer-service-automation](https://hashnode.com/tag/customer-service-automation)
-   [#customer-service](https://hashnode.com/tag/customer-service)

## Written by

[Indranil Maiti](https://hashnode.com/@indra-nil)

@indra-nil

  
[View profile](https://hashnode.com/@indra-nil)

Let's solve problems with keyboard

I am a MERN stack developer and an aspiring AI application engineer. Lets grab a cup of coffee ad chat.

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