---
title: "#social-customer-service articles | Hashnode"
description: "Explore the latest #social-customer-service articles, tutorials, and guides on Hashnode."
url: "https://hashnode.com/tag/social-customer-service"
---

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# #social-customer-service

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[SapotaCorp](https://hashnode.com/@sapotacorpvn) · [Jul 12](https://hashnode.com/posts/social-customer-service-in-service-cloud/6a53822dfb8200cfb070e7ec)

### [Social customer service in Service Cloud](https://sapotacorpvn.hashnode.dev/social-customer-service-in-service-cloud?utm_source=hashnode&utm_medium=feed)

Salesforce sunset legacy Social Customer Service in Spring '24, and most teams are now stitching together native Messaging, third-party listening, and custom middleware. Here's how a telco actually wires Facebook, Zalo, Twitter, and TikTok

9 min read · [sapotacorpvn.hashnode.dev](https://sapotacorpvn.hashnode.dev/social-customer-service-in-service-cloud?utm_source=hashnode&utm_medium=feed)