Holger ImberyProthe.cognitiveservices.ninjaยทJan 7, 2023Dynamics 365 Customer Service with Power Virtual Agents - Part 2 (automation with voice/voice bots)This article is the second part of a Kickstarter of two pieces and part of my "Dynamics 365 automation with bots/voice bots 101" series.In this article, I will focus on Dynamics 365 Customer Service with telephony and the integration of voice-bots wi...133 readsDynamics 365 automationMicrosoft Dynamics 365Add a thoughtful commentNo comments yetBe the first to start the conversation.