Adewole Abdulazeeztechflow247.hashnode.dev·Sep 28, 2023Unlocking User Solutions: How UX Case Studies Illuminate the Benefits of Problem-Solving.Identifying User Pain Points: The case study begins by addressing The New York Times app's problem, outlining many elements that contribute to customer unhappiness. This illustrates a fundamental part of design thinking: empathizing with users by und...5 likes·51 readsdesign thinkingAdd a thoughtful commentNo comments yetBe the first to start the conversation.