Harsh Saidharshdev.hashnode.dev·Sep 21, 2024What is Salesforce and CRM basicsWhat is CRM: CRM is knows as Customer Relationship Management. Often when we hear CRM first time we get confuse whether it is a programming language but no it not. CRM is a process or methodology to learn more about the customer’s needs and behaviour...SalesforceAdd a thoughtful commentNo comments yetBe the first to start the conversation.