ConvertMLconvertml.hashnode.dev·Oct 30, 2024AI in NPS Analysis: A Mélange of Quantitative & Qualitative DataGone are the days when the net promoter score (NPS) was considered the holy grail of measuring customer satisfaction and, subsequently, company growth. We now know that customer satisfaction alone isn’t enough to achieve customer loyalty. Nor NPS — w...NPS AnalysisAdd a thoughtful commentNo comments yetBe the first to start the conversation.
