Ronil Rodriguesronilrodrigues.hashnode.dev·Aug 24, 2023Harnessing the Power of AI in Cloud Contact Centers: Integrating Gen AI with Dialogflow CX and Amazon Connect ☁️🤖In the digital age, customer interactions have evolved, and businesses are seeking innovative ways to enhance customer experiences. Enter Generative Artificial Intelligence (Gen AI), a cutting-edge technology that can transform cloud contact center t...dialogflow cx
