Sumit Mondalsumit007.hashnode.dev·Feb 3, 2024A Beginner's Guide to Using Amazon Connect in AWSIntroduction: In the ever-evolving landscape of customer service, businesses are constantly seeking efficient and user-friendly solutions. Amazon Connect, a cloud-based contact center service by AWS, emerges as a robust platform for managing customer...DiscussAWS - HandsOn #ContactCenterManagement