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Customer Relationship Management (CRM) has become essential to modern business operations. It has evolved significantly since its inception in the 1970s, from manual processes to cloud-based software solutions, artificial intelligence, and …
A Quick Recap! In Part 1 of the series, we took a look at the problem statement provided. The first step we took was to make some basic assumptions about the foundation on which we would build our sol…
Let us first understand what the problem statement is A major home appliance company in India that is present across all states is currently leveraging social media channels and communication platform…
Integrating with Zendesk Sell REST API can be a great way to automate your sales processes and improve your overall efficiency. In this blog post, we'll walk you through the steps to integrate with Ze…
Taking a CRM course is one of the best decisions I made this year 2022. Having a CRM mentor helped me pick up CRM terminologies I had no business with, yet as much as CRM seemed like the new groove, I…
What is CRM? Basic Definition of CRM CRM stands for Customer Relationship Management and refers to all strategies, techniques, tools, and technologies used by enterprises for developing, retaining, an…
