Martin Ostrovskymostrovsky.hashnode.dev·Jun 8, 2022CX Analytics & Insights For BeginnersEmbarking on a new business tactic can be a risk. But with sentiment analysis of market-driven customer experience feedback data, this risk can be mitigated. Customer experience (CX) analytics, powered by artificial intelligence, is instrumental in g...Discuss·171 readscustomer process
Rakesh Darged365cliffsnotes.com·Jun 8, 2022Mistake #6 – Insufficient knowledge of a customer's specific business processesWhat is the Real Problem with Customer Business Processes That Needs to be Addressed? The real problem with customer business processes that need to be addressed is their lack of transparency. As a result, the customers are not able to understand wh...Discuss·1 like·162 readslearning
