Kumar ShivamforAntEngage Blogblog.antengage.com·Sep 9, 2024How AI is Transforming Customer Support in 2024Introduction In 2024, customer support is evolving at a pace we've never seen before, driven largely by advances in Artificial Intelligence (AI). What was once a field dominated by human agents and later augmented by basic chatbots is now being trans...1 like·36 readsAIin2024
