Sourav KarmakarforAntEngage Blogblog.antengage.com·Sep 11, 2024Using Multi-Modal AI Agents to Transform Customer EngagementAs we step deeper into the age of Gen-AI powered everything, the way businesses engage with their customers must evolve alongside the technology that powers them. We’re no longer living in an age where a single conversation channel suffices for effec...27 readsArtificial Intelligence