Abhinay Tayademrblog.hashnode.dev·Nov 6, 2024From Fragmented to Flawless: Crafting an Omnichannel CX That ShinesAt its core, an omnichannel customer experience is a strategic approach that ensures customers have a consistent, personalized experience across all communication channels. Whether a customer interacts with your brand via social media, website, email...omnichannel
jespper winksjespper-winks.hashnode.dev·May 17, 2024How Omnichannel Chatbots Provide Instant Support for a Wide Range of Customer QueriesIn the ever-evolving landscape of customer service, businesses are constantly seeking innovative solutions to cater to the diverse needs of their customers. One such solution that has gained significant traction in recent years is omnichannel chatbot...APIs
Pluuginpluugin.hashnode.dev·May 8, 20246 Top Tips for Scaling Omnichannel Personalized ExperiencesIn today's dynamic marketplace, delivering personalized experiences across multiple channels is crucial for businesses looking to stay competitive. omnichannel strategy consulting allow companies to connect with customers seamlessly, but scaling thes...omnichannel
Ahmad Sammourviteapps.hashnode.dev·Aug 29, 2022Display Omnichannel chat widget in the footer of your portalThe combination of PowerPortals, Dynamics 365 Omnichannel and Power Virtual Agents increases the level of customer engagement for customers, in this post I'm going to guide you how to add your Omnichannel chat widget that you configured to your porta...30 readsFor Citizen Developersomnichannel
Emmanuel Tisseraemmti.com·Apr 22, 2022Why you should be modelling contentContent modelling is a critical part of setting a headless CMS up for success. I take a deep dive into how it works. Read the full blog post (8 min read) - Why you should be modelling content ↗️ This is a stub for my blog post on luminary.com/blog ↗...149 readsheadless cms
Emmanuel Tisseraemmti.com·Nov 18, 2020Umbraco Heartcore as a Microservice: Lord Lamington returnsHow could you use Umbraco Heartcore to sell delicious Australian treats? I'm here to give you some witty insight into just that, with my fictional client Lord Lamington. Feast your eyes on this delicious example of Umbraco Heartcore in 'action'. Read...42 readsUmbraco
Emmanuel Tisseraemmti.com·Mar 2, 2020An Omnichannel experience with Umbraco HeartcoreWith Umbraco Heartcore we can create and manage our content in the Umbraco back-office and then use its API endpoints to distribute it wherever we want. I show you how this empowers us to create an Omnichannel experience with Heartcore, letting us ta...Umbraco
Emmanuel Tisseraemmti.com·Oct 10, 2019Serving content to IoT devices with a headless CMSNeed a way to serve the same content to a growing range of platforms? Headless content management systems are your answer. Read the full blog post (4 min read) - Serving content to IoT devices with a headless CMS ↗️ This is a stub for my blog post o...headless cms
