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Imagine serving your customers and employees immediately in their native language, without waiting in Contact Center Queues, 24/7, with your new self-service voice bot factory. Always with a human age…
Motivation While working with bots, you must consider two points,how to present the answer andwhere does the answer come from?With all articles you might have read in the last few days about openai´s …
This article is the second part of a Kickstarter of two pieces and part of my "Dynamics 365 automation with bots/voice bots 101" series.In this article, I will focus on Dynamics 365 Customer Service w…
This article is the first part of a Kickstarter of two pieces and part of my "Dynamics 365 automation with bots/voice bots 101" series; in this article and in the second part, I will focus on Power Vi…
You might have read my beginner level step-by-step kick-starters to create your first (voice-) bot and might have implemented Caller ID detection in your bot. Then this article is here to dig a little…
Enabling your chatbot to use voice on a telephone line is straightforward, and there are several solutions in the market to do so. This guide will focus on a solution called Voice.Ai and Power Virtual…
Power Virtual Agent — low code development platform for conversational bots Power Virtual Agent is a member of the Microsoft Power Platform. Power Virtual Agents (PVA) are flexible chatbots with arti…
Hello, Welcome to Chatbot built with ease with Power Virtual Agents Let’s say you want to build a chatbot that anyone can interact with, ask questions such as name, address, email, etc. and answer cus…
