Thiago Tthiago-t.hashnode.dev·Jan 19, 20245 Ways to Optimizing Your Salesforce Service Cloud PerformanceSalesforce Service Cloud is a powerful solution that enables you to provide excellent customer service across multiple channels and devices. However, to get the most out of this platform, you need to optimize its performance and ensure that it meets ...DiscussSalesforce
Rajivkrishnan Jeyaramrajikrish.hashnode.dev·Jan 3, 2024Revolutionize Customer Engagement with Service Cloud Voice: A Deep Dive into Salesforce and Amazon Connect IntegrationIn the dynamic realm of customer service, businesses are constantly seeking innovative solutions to elevate their interactions. Enter Service Cloud Voice, a game-changing feature in Salesforce that seamlessly integrates with Amazon Connect, creating ...Discuss·49 readsLearn Service Cloud VoiceAmazon Web Services
Udit Handacynoteck.hashnode.dev·Jun 3, 2022An Introduction to Salesforce Service Cloud VoiceExcellent customer service necessitates the ability to change channels of communication to match the customer's changing needs. This is easiest to control through digital methods. Customers still rely on telephone networks for assistance, even though...Discuss·143 readsSalesforce
Kritik GargforLearn Salesforcesalesforce-developer.hashnode.dev·Apr 23, 2022What Nobody Told You About Salesforce: A 5-Minute Crash Course — ArrifyYou may find out a lot of posts, articles, and videos explaining What is Salesforce, How Businesses are growing with Salesforce? What is CRM? Sales cloud etc. But no one talks about Why and from where these words come from. Everything starts from Dig...DiscussSalesforce
