Georgia Tatesurveykiwi.hashnode.dev·Nov 27, 2024How to Use NPS Segments to Drive Business Growth and Customer SatisfactionNet Promoter Score (NPS) is a customer loyalty metric that measures how likely customers are to recommend a business. NPS segments categorize respondents into three groups: detractors, passives, and promoters, each providing valuable insights for str...Applications
Umesh Panditumeshpandit.hashnode.dev·Nov 14, 2024How to Use Copilot for Smarter Surveys in Microsoft FormsMicrosoft Forms is part of Microsoft 365, and with the addition of Microsoft Copilot, creating and analyzing forms becomes easier than ever. It makes tasks simpler by providing suggestions, offering insights, and keeping information organized. When u...Microsoft Forms
Chris ChapmanforQuant UX Blogquantuxblog.com·Nov 7, 2024Individual Scores in Choice Models, Part 3: Respondent SegmentsThis is Part 3 of a series examining how to work in R with individual-level estimates for preferences. We’re using real data from a MaxDiff survey on the preferences of N=308 respondents interested to take classes from the Quant UX Association. If yo...316 readsmrx
