Caleb Nyachwayacalebcodes.hashnode.dev·Aug 30, 2023The Journey of an Outbound Call: From Call Center to CustomerEver wondered what’s cooking behind the scenes when a call center agent reaches out to a customer? Well, you're not alone. As a technical support specialist for call center agents, I've been hit with this question more times than I can count. To addr...7 likes·237 readsSIP
