Allan Dermot

@allandermot

AI-Powered Unified Customer Experience Platform

Norcross, GA,USAJoined August 2025

About

Allan Dermot is a digital transformation strategist at Omind.ai, specializing in AI-driven solutions for customer experience and contact center innovation.

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Allan Dermot's blogs

Ominds Blogomindblog.hashnode.dev4 posts

Omind Technologiesomindtechnologies.hashnode.dev1 post

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Recently published

omindblog.hashnode.dev

Revolutionizing Call Centers: The Power of Noise Cancelling Software and Accent Neutralization AI

In today's fast-paced business world, call centers play a vital role in providing customer support and services. However, one of the major challenges faced by call centers is the difficulty in understanding and communicating with customers who have s...

Feb 103 min read

omindblog.hashnode.dev

Voice Automation with Conversational AI Voice Assistants for Business

In recent years, voice automation has revolutionized the way businesses interact with their customers, employees, and stakeholders. With the advent of conversational AI voice assistants, companies can now automate various tasks, improve customer expe...

Feb 64 min read

omindtechnologies.hashnode.dev

Voicebots in Call Centers: How AI is Transforming Customer Service

In today’s fast-paced digital world, customer service has evolved beyond traditional phone lines and human agents. Businesses are increasingly turning to artificial intelligence (AI) to meet rising customer expectations for speed, accessibility, and ...

Jan 224 min read

omindblog.hashnode.dev

A Deep Dive into Conversational Voice AI Platforms: Why Your Business Needs a Voicebot for Sales Automation Software

In today’s fast-paced digital landscape, businesses are constantly seeking innovative tools to streamline operations, enhance customer experiences, and drive revenue. One transformative technology leading this charge is Conversational Voice AI. Voice...

Jan 156 min read

omindblog.hashnode.dev

Call Center QA Software: The Complete Guide to Quality Monitoring, Roles & Tools

Customer service quality can make or break a business. In today's competitive market, call centers handle millions of conversations daily. Each interaction shapes how customers view your brand. Traditional quality assurance role in call centers can'...

Aug 19, 20255 min read

Allan Dermot

About

Available for

Allan Dermot's blogs

Recently published

Revolutionizing Call Centers: The Power of Noise Cancelling Software and Accent Neutralization AI

Voice Automation with Conversational AI Voice Assistants for Business

Voicebots in Call Centers: How AI is Transforming Customer Service

A Deep Dive into Conversational Voice AI Platforms: Why Your Business Needs a Voicebot for Sales Automation Software

Call Center QA Software: The Complete Guide to Quality Monitoring, Roles & Tools

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Allan Dermot

About

Available for

Allan Dermot's blogs

Recently published

Revolutionizing Call Centers: The Power of Noise Cancelling Software and Accent Neutralization AI

Voice Automation with Conversational AI Voice Assistants for Business

Voicebots in Call Centers: How AI is Transforming Customer Service

A Deep Dive into Conversational Voice AI Platforms: Why Your Business Needs a Voicebot for Sales Automation Software

Call Center QA Software: The Complete Guide to Quality Monitoring, Roles & Tools