Amy Reichertamyreichert2020.hashnode.dev·Dec 9, 2022QA Innovation — Using the senseshaping concept to discover customer needsQA testers have a unique role and responsibility to serve the customer. Serving the customer in software testing means protecting customers from application defects, failures, and perceived failures from missing or misunderstood requirements. Testing...31 readsQAAdd a thoughtful commentNo comments yetBe the first to start the conversation.