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Angie Byron

13 likes

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719 reads

3 comments

Bruce Wells
Bruce Wells
Apr 3, 2024

AWESOME post.

As developers in general, it is extremely helpful to watch end users with no knowledge of a system try to use it. You learn so much. Also developers and other product people should be doing customer support (or shadowing support people) at least once a month.

There is no such thing as a stupid user, only stupid developers.

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Angie Byron
Angie Byron
Author
·Apr 3, 2024

Hey thanks for the comment! One quick thing:

“There is no such thing as a stupid user, only stupid developers”

I prefer to say there’s only stupid SOFTWARE, which smart developers who take the time to listen to user feedback can fix! 😄

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Bruce Wells
Bruce Wells
Apr 3, 2024

Angie Byron Agreed. Smart developers listen to users. Stupid software is created by stupid developers.

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