Holger ImberyProthe.cognitiveservices.ninjaยทJul 20, 2024Enhance Customer Service with Dynamics 365's Integrated Voice ChannelSeries:This is the first article in a two-part series. The next piece will discuss integrating a Copilot Studio Voice Bot into the Voice Channel. Dynamics 365 Contact Center or Dynamics 365 Customer Service Premium enhances the capabilities of custo...303 readsDynamics 365 automationDynamics 365Add a thoughtful commentNo comments yetBe the first to start the conversation.
