Gous Sayyadgoussayyad.hashnode.dev·Dec 26, 2023Amazon Connect launches new API to update contact priorityAmazon Connect now provides an API to programmatically update the priority of contacts (e.g., voice calls, callbacks, chats, tasks). With this API, you can now update the position of a contact in a queue directly from your custom monitoring dashboard...Discuss·10 likesawsconnect
