Sumit Mondalsumit007.hashnode.dev·Feb 3, 2024A Beginner's Guide to Using Amazon Connect in AWSIntroduction: In the ever-evolving landscape of customer service, businesses are constantly seeking efficient and user-friendly solutions. Amazon Connect, a cloud-based contact center service by AWS, emerges as a robust platform for managing customer...DiscussAWS - HandsOn #ContactCenterManagement
Sumit Mondalsumit007.hashnode.dev·Jan 20, 2024How to Use Amazon Connect in AWS ?Introduction: In today's fast-paced digital world, customer service plays a crucial role in the success of any business. With the advent of cloud technology, managing customer interactions has become more seamless and efficient. Amazon Connect, a clo...DiscussAWS - HandsOn #CloudContactCenter
