Holger ImberyforAI Assistant Studioaiassistant.studio·Jul 6, 2024Copilot for Dynamics 365 Customer Service: A Comprehensive GuideMicrosoft Dynamics 365 Customer Service has introduced a game-changing feature known as Copilot. This AI-powered tool is designed to provide real-time assistance to customer service agents, enabling them to resolve issues faster, manage cases more ef...Discuss·26 readscopilot
Bhagya Rajdynamicscrmdevelopers.hashnode.dev·Jun 15, 2024Dynamics 365: Understanding the Differences Between Custom Workflows and PluginsIn the realm of Microsoft Dynamics 365, both custom workflows and plugins play pivotal roles in automating processes and extending functionality. However, they differ significantly in their triggers, execution contexts, and use cases. This blog aims ...DiscussMicrosoft CRM
Shayan R Sbeyondd365.dev·May 25, 2024Opening a Canvas Apps from Ribbon Button in Dynamics 365Currently there is no straight forward way to open a canvas apps from the ribbon button unlike the custom page that can be opened using the Xrm.Navigation.navigateTo(pageInput,navigationOptions).then(successCallback,errorCallback);Refer : navigateTo ...Discuss·1 likecanvas apps
Shayan R Sbeyondd365.dev·Apr 23, 2024Using Dataverse AI functions In Power AutomateWhat is Dataverse AI Functions Dataverse Provides built in AI Functions that are preconfigured. They are ready to use and do not require any data for training. They help in streamlining and improving the process Different available AI Functions ...Discuss·1 like·40 readsAI
Shayan R Sbeyondd365.dev·Apr 18, 2024Use tag parameter to bypass plugin execution in dynamics 365Tag parameter is a savior when it comes to situation where a particular plugin execution needs to be skipped. Scenario - A custom api creates contact and also performs execution of certain logic. Also, there is a plugin that executes similar logic wh...Discuss·1 like·27 readsDynamics365Plugins
Bogdan ScinteaProscintea.hashnode.dev·Feb 27, 2024Event Management Made Easy: Supercharge Your Events with Dynamics 365 Customer Insights - Journeys (Part 2)Introduction Building on the foundation laid in Part 1, where we introduced Dynamics 365 Customer Insights - Journeys as an unparalleled tool for elevating event management to new heights of success, this segment is dedicated to delving deeper. We ai...DiscussEvent Management Made Easy#SocialMediaIntegration
Rakesh Darged365cliffsnotes.com·Feb 13, 2024Architecting For File Security : Solution Design Approaches to Encrypting and Decrypting File Data in Dynamics 365 Finance - Part IThe security of data is one of the most pressing concerns in the digital age. Whether you're sharing sensitive information over the internet, protecting your files, or storing sensitive information, encryption is critical. This series of posts will f...Discuss·1 like·309 readsdynamics365finance
Bogdan ScinteaProscintea.hashnode.dev·Feb 12, 2024Event Management Made Easy: Supercharge Your Events with Dynamics 365 Customer Insights - Journeys (Part 1)Introduction The Event Management Struggles You Face Today Struggling to manage events seamlessly? Juggling spreadsheets, emails, and disparate tools can leave you feeling overwhelmed and wondering if there's a better way. As a Dynamics 365 consultan...Discuss·34 readsEvent Management Made Easy#customerinsights
Maria-Anastasia Moustakamariamou7.hashnode.dev·Feb 9, 2024My Favourite Blogs for Dynamics 365 and Power PlatformIntroduction As a developer who works with Dynamics 365 and Power Platform, it can be helpful to stay up-to-date on the latest news and trends. There are many great blogs out there that can provide you with valuable information, but it can be tough t...DiscussBusiness Applications Development#dynamics365
Maria-Anastasia Moustakamariamou7.hashnode.dev·Jan 31, 2024Exploring Essential Tools for Dynamics 365 PluginsIntroduction Microsoft Dynamics 365 is a powerful platform that enables businesses to streamline their processes and enhance overall efficiency. One key aspect of Dynamics 365 customization is the use of plugins, which are crucial for extending the p...DiscussBusiness Applications Development#dynamics365