SOUMITRA MUKHERJEEtechcharlie.hashnode.dev·Jan 12, 2025My Learning Journey with Salesforce Service Cloud: Key Insights and TakeawaysAs part of my ongoing exploration of Salesforce, I’ve been delving into Salesforce Service Cloud — a powerful platform designed to revolutionize customer service management. I believe that learning becomes even more rewarding when shared, so here’s a...Salesforce
Rajivkrishnan Jeyaramrajikrish.hashnode.dev·Mar 19, 2024Behind the Scenes: Creating a Contact Center in SalesforceWelcome back to our Service Cloud Voice blog series! In our previous blog, we delved into the process of setting up an AWS account within Salesforce. Today, we're going to take a closer look behind the scenes at what happens when you create a contact...47 readsLearn Service Cloud Voiceservice cloud voice
