Rajivkrishnan Jeyaramrajikrish.hashnode.dev·Mar 19, 2024Behind the Scenes: Creating a Contact Center in SalesforceWelcome back to our Service Cloud Voice blog series! In our previous blog, we delved into the process of setting up an AWS account within Salesforce. Today, we're going to take a closer look behind the scenes at what happens when you create a contact...Discuss·43 readsLearn Service Cloud Voiceservice cloud voice
Rajivkrishnan Jeyaramrajikrish.hashnode.dev·Mar 13, 2024Mastering Service Cloud Voice with Amazon Connect: A Step-by-Step GuideIn today's digital era, delivering exceptional customer service is a non-negotiable for businesses aiming to stand out in competitive markets. Salesforce's Service Cloud Voice, integrated with Amazon Connect, offers a powerful solution to streamline ...Discuss·97 readsLearn Service Cloud VoiceSalesforce
