Lollypop Vietnamlollypopvietnam.hashnode.dev·Oct 15, 2024What is Service Design?Service design takes a holistic approach to optimize the delivery of services. It involves understanding customer needs and designing the entire service ecosystem (including processes, touchpoints, interactions, and people) to align with those needs....Discussservice design
Koen Wellenswelko.hashnode.dev·Sep 25, 2023Top 5 takeaways from LAS23Two weeks ago I attended Lean Agile Scotland 2023. I’ve been attending this conference since 2017 and always come back refreshed, thinking about new ideas and exploring new ways of doing what I love most: helping individuals and teams create better s...DiscussSystem Thinking
