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941 reads
3 comments
·Apr 3, 2024
Apr 3, 2024
AWESOME post.
As developers in general, it is extremely helpful to watch end users with no knowledge of a system try to use it. You learn so much. Also developers and other product people should be doing customer support (or shadowing support people) at least once a month.
There is no such thing as a stupid user, only stupid developers.
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·2 replies
Author
·Apr 3, 2024
Hey thanks for the comment! One quick thing:
“There is no such thing as a stupid user, only stupid developers”
I prefer to say there’s only stupid SOFTWARE, which smart developers who take the time to listen to user feedback can fix! 😄
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·Apr 3, 2024
Apr 3, 2024
Angie Byron Agreed. Smart developers listen to users. Stupid software is created by stupid developers.
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