Harish Paleunifiedcommunications.hashnode.dev·Apr 13, 2023Why must call center software have a predictive Dialer?Call center software with a predictive dialer is an essential tool for any contact center that processes high volumes of customer calls. The predictive dialer increases productivity by automatically dialing numbers from a predefined list, helping age...DiscussCloud Contact Center Software
Harish Paleunifiedcommunications.hashnode.dev·Mar 16, 2023What is Cloud Base Unified Communication software?Unified communication (UC) software is a platform that integrates various communication channels, such as voice, video, messaging, and collaboration tools, into a single system. It allows employees to communicate and collaborate with each other more ...Discusscall center software
