Anusha Ansarianushaansari.hashnode.dev·Dec 16, 2024Boosting Customer Retention: Strategies to Keep Shoppers Coming BackCustomer retention is the secret weapon of successful businesses. While acquiring new customers is essential, retaining your existing ones is even more rewarding. It’s cost-effective and builds long-term loyalty. In this guide, we’ll dive into practi...customer retention
Anjali Srivastavaartificial-intelligence-kb.hashnode.dev·Dec 16, 2024Alternatives to Zendesk and ZohoDesk: Why ThinkOwl Stands Out in AI-Driven Helpdesk SolutionsIn the world of customer support, providing seamless and efficient service is paramount. Two of the most popular helpdesk solutions that businesses have relied upon for years are Zendesk and Zoho Desk. Both offer a range of tools to manage customer q...AI
AVR Smart Technologiesavrsmarttech.hashnode.dev·Dec 12, 2024Customer Lifetime Value (CLV): Unlocking Long-Term Growth in BusinessIn business, success isn’t just about making a single sale—it’s about building lasting relationships that drive repeat revenue and long-term growth. This is where Customer Lifetime Value (CLV) comes into play. Understanding and optimizing CLV allows ...AVR LibraryCustomer Experience
Kartik Kumarparaminfo.hashnode.dev·Dec 11, 2024How AI Is Shaping the Future of Customer ExperienceIn today’s digital landscape, customers demand more than just a product—they seek personalized, seamless experiences that span across various platforms. Artificial Intelligence (AI) is leading the charge in transforming how businesses interact with t...Salesforce
Sedlak Gargesmag.hashnode.dev·Dec 4, 2024The Power of Customer Feedback: Transforming Insights into Business GrowthCustomer feedback is the cornerstone of any successful business. Whether it’s praise for a job well done, constructive criticism, or suggestions for improvement, feedback provides valuable insights into customer experiences, expectations, and satisfa...Customer Experience
Umesh Panditumeshpandit.hashnode.dev·Nov 14, 2024How to Use Copilot for Smarter Surveys in Microsoft FormsMicrosoft Forms is part of Microsoft 365, and with the addition of Microsoft Copilot, creating and analyzing forms becomes easier than ever. It makes tasks simpler by providing suggestions, offering insights, and keeping information organized. When u...Microsoft Forms
Lince Mathewlince.hashnode.dev·Nov 10, 2024Don’t Make Your Customers Think: I Found These 10 Onboarding Techniques from Successful ProductsI want to build a user onboarding flow for our product, LiveAPI.I’m not interested in using traditional product tour modals with continuous "Next" buttons. Personally, I find this approach difficult and unfriendly to follow, and I believe many users ...Developer
Mariam Shihanaeverythingtechtoday.hashnode.dev·Oct 28, 2024Guide to Customer Notification - 101Think of customer notifications like a digital conversation. When done right, they're the friendly tap on the shoulder that makes your customers smile. When done wrong? They're the annoying relative who keeps calling at dinner time. Here's a reality ...Customer Experience
Anusha Ansarianushaansari.hashnode.dev·Oct 18, 2024Everything You Need to Know About Image Search in E-CommerceImage search allows users to find products by uploading an image rather than typing keywords. This feature uses visual recognition technology to identify an uploaded photo, and then it will match it with similar items that could be available in an on...VisualSearch
Lollypop Vietnamlollypopvietnam.hashnode.dev·Oct 15, 2024What is Service Design?Service design takes a holistic approach to optimize the delivery of services. It involves understanding customer needs and designing the entire service ecosystem (including processes, touchpoints, interactions, and people) to align with those needs....service design
