Yash Thubethube09.hashnode.dev·Nov 22, 2023Optimizing Global Customer Experiences: The Power of Serverless Architecture on AWSBusinesses strive to offer seamless and responsive services to customers around the globe. To meet this demand, deploying applications across multiple AWS Regions using a serverless architecture is quite effective. This approach not only reduces late...DiscussMORE AWSAWS
Afeez Lasisiafizlasisi.hashnode.dev·Nov 5, 2023UX: Customer relations from two market women (Part 2)There are so many lessons startups can learn from the informal sector, most especially market women in Africa, Nigeria to be precise. Any time I go to the market or patronize the neighborhood women with shops on the streets, I observe their manners o...DiscussCustomer Experience
QDegrees Seoqdegrees.hashnode.dev·Nov 4, 2023Customer Spirit & AI - An Insightful Collaboration--By CB Rajesh– Today companies track customer behavior by cognitive means to promote their product & services. All that the customer needs to do is either search for a product online or click a banner inadvertently, it’s guaranteed that he or she wi...DiscussCustomer Experience
QDegrees Seoqdegrees.hashnode.dev·Oct 21, 2023Discovering Customer Spirit--By CB Rajesh-- “The best way to find yourself is to lose yourself in service of others – MK Gandhi” Customer spirit is in essence keeping the customer aspiration at the center while delivering a product or service. Pouring your soul into any ...DiscussCustomer Experience
QDegrees Seoqdegrees.hashnode.dev·Oct 16, 2023When Competing With Disruptions, Focus On Your Customers!-By CB Rajesh- Do your employees own the process or customers? Are they getting rewarded on process adherence or customer satisfaction? Today, every organization has competition from unforeseen quarters. Case in point is how mobile phones are shaping...DiscussCustomer Experience
Traavutraavu.hashnode.dev·Oct 11, 2023Traavu for Business: A brief guide to our softwareAbout this guide: This is a detailed step-by-step explanation for each key feature of our software (TRV Business) to help our users get the most out of it. Quick Summary: TRV Business is a business solution that aims to streamline your operations...Discusssoftware
Brainiac WilliamsforInsights from EduKarmablog.edukarma.org·Oct 7, 2023Case Study: What You Can Learn From Amazon's Customer-First StrategyEver wonder how Amazon grew into the e-commerce powerhouse it is today? The secret lies in Amazon's customer-first strategy. As Jeff Bezos said, "We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make ...Discuss·73 readsCustomer Experience
Pratik Malidevelopnsolve.com·Oct 2, 2023No-code AI Chatbot Builders: Create Your Own Chatbot Without CodingChatbots are computer programs that can simulate conversations with humans. They are often used in customer service applications, where they can answer questions, provide support, and collect feedback. Chatbots can also be used for marketing and sale...Discuss·10 likesNo/low codeNo Code
Prasana Kumar Parthasarathyprasanainsights.com·Sep 27, 2023The Crucial Role of API Documentation Now and Beyond...In the last few days, I have interacted with a few startups on their journey of launching SAAS-based products and services. During this process, we discussed many topics including Cloud architecture, Security, Customer Experience, Business Strategy a...Discuss·1 like·30 readsTech Dev EngineeringAPIs
Jay Tleadsrain.hashnode.dev·Sep 15, 2023How to handle angry customers in a call centerDealing with angry customers can be a challenging task, especially in a call center environment where emotions can run high. However, with the right approach and techniques, it is possible to turn a negative customer experience into a positive one. S...Discusscall center software