Anjali Srivastavamyknowledge.hashnode.dev·Dec 31, 2024Automating Your Customer Service: Tools and BenefitsIn today’s fast-paced digital world, businesses are constantly striving to provide top-tier customer service. However, with rising customer expectations, a growing customer base, and limited resources, delivering consistent, high-quality support can ...automation
La Rebelion Labsrebelion.la·Sep 28, 2023The Art of Empathy in Customer Support: Moving Beyond JudgmentIn the fast-paced world of technology and innovation, it's all too easy to fall into the trap of quick judgments. Emma Goldman's words, "It requires less mental effort to condemn than to think," resonate profoundly in the realm of customer support, p...37 readscustomer service
Amos Shresthaamosshrestha.hashnode.dev·Jun 19, 2023AWS Support PlanAWS offers different support plans to help users in managing their applications and infrastructure on the cloud. In this blog post, we'll break down some AWS support plans, at the end of the blog, with the features and benefits, you will be able to c...AWS
Elakiwa digivillabyela.hashnode.dev·Jan 8, 2023Up-selling and Cross-selling: Its' meaning and importance to your business growth.Upselling is a sales technique that encourages customers to spend more money by purchasing an upgraded or premium version of the product they originally intended to buy. It convinces a customer to purchase a more expensive version of a product or ser...Customer Experience
